Once you connect with YP Therapist, you’ll be thoughtfully matched with a therapist who aligns with your concerns, goals, and personal preferences. Your therapist will support you with empathy, understanding, and proven techniques tailored to your needs. If at any point you feel the connection isn’t right, you have the flexibility to switch and find a therapist who feels like the best fit for you.

All therapists associated with YP Therapist are qualified, trained, and experienced professionals in mental health and holistic wellness. They may include counsellors, psychologists, wellness coaches, or therapists with relevant academic backgrounds and hands-on experience. Each professional follows ethical guidelines and works within the scope of their training to provide compassionate and effective support.

Every therapist on the YP Therapist platform goes through a careful screening and verification process. This includes reviewing educational qualifications, professional experience, and practical understanding through case-based assessments. Background checks and credential verification ensure that you receive support from reliable and competent professionals.

A good connection is important. If you don’t feel comfortable, we’ll help you find another therapist who’s a better fit for your needs and personality.YP Therapist may be right for you if you’re looking to improve your emotional well-being, manage stress, heal from past experiences, or gain clarity and balance in life. We support concerns such as:

Stress & anxiety

Overthinking & emotional overwhelm

Relationship & family challenges

Sleep issues & fatigue

Trauma & emotional healing

Self-esteem & confidence

Lifestyle and mindset balance

YP Therapist may not be suitable if:

You are below the age of 18

You are experiencing a medical or mental health emergency

You require immediate crisis intervention

Therapy has been mandated by a court or authority

You do not have access to a stable internet connection

In urgent situations, we strongly recommend contacting local emergency services or crisis helplines.

YP Therapist offers meaningful mental wellness support and guidance through online sessions. While it can provide many benefits similar to in-person therapy, it may not replace face-to-face therapy in all situations. Therapists on this platform do not provide official medical diagnoses, prescribe medication, or fulfill legal or court-related requirements.

Once you complete the onboarding process, therapist matching typically takes anywhere from a few hours to a couple of days, depending on availability and your specific needs.

You can connect with your therapist in ways that best suit your comfort and schedule, including:

Secure messaging

Live chat sessions

Voice calls

Video sessions

You’re free to switch between communication modes as needed.

You can send messages to your therapist anytime through the platform. Messages are not real-time, allowing you to express yourself freely without scheduling. Your therapist will respond with guidance, insights, and support within an agreed timeframe.

The duration of therapy is completely flexible. Some individuals find clarity within a few weeks, while others prefer ongoing support over a longer period. You decide what feels right for your journey.

YP Therapist is designed to be accessible through modern web browsers and devices. We continuously work toward improving accessibility and inclusivity for all users.

Payments can be made securely through supported digital payment methods. Subscription or session plans may vary, and you can discontinue services at any time if you feel your goals have been met or wish to pause.

YP Therapist provides a secure digital space that connects you with independent therapists. While the platform facilitates communication and session management, therapeutic services are delivered directly by the professionals you work with.

Your privacy is extremely important to us. We use industry-standard security measures to protect your information, including:

Encrypted communication channels

Secure data storage systems

Limited access to personal information

Confidential handling of therapy records

Your information is shared only when legally required or with your explicit consent.

You may begin using YP Therapist with a preferred name or nickname. For safety reasons, therapists may request basic contact information for emergency situations or professional compliance. All personal information is handled with strict confidentiality, similar to in-person therapy standards.